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New Opportunities And Challenges In Digital Commerce

Ahold Delhaize has registered double-digit expansion in online sales since the pandemic began. In consumer payments, merchants and financial institutions (FIs) are eyeing new retail payment experiences amid COVID-19, while in eCommerce, a sizable share of consumer disputes with merchants are over packages that aren’t delivered. And in B2B payments, J.P. Morgan Chase recently rolled out its QuickAccept payment acceptance product a few years after its WePay acquisition. All this, Today in Data.

Data:

2017: Year that J.P. Morgan Chase acquired payment gateway WePay.

41%: Share of consumer disputes with merchants that are over packages that aren’t delivered.

29%: Portion of consumers who would stop shopping at retailers that did not integrate public health or safety measures.

17.6%: Share of consumers who have shifted from shopping for grocery products in stores to shopping online as of June 22.

7K: Number of Ahold Delhaize’s stores worldwide.

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